The Social Value Model outlines types of commitments that can contribute to Social Value in central government tenders.

PPN 026 introduced a new Social Value Model for contracting authorities (buyers), focusing on two outcomes: Good Jobs and Skills – covering areas such as job creation, fair working conditions, fair pay, training, career progression and talent pipelines.

For suppliers, this means Social Value should not be treated as an afterthought when preparing a tender response. The strongest approach is to understand what your organisation already does, identify where it aligns with the new model, and develop credible commitments that are relevant to the contract.

The Social Value Model and its Award Criteria

The Social Value Model is a framework which has been designed to help contracting authorities use procurement to create jobs, upskill workforces and create opportunities for people facing employment barriers within the UK.

The Social Value Model is split into two outcomes with six Model Award Criteria (MAC):

Outcome 1 - Good Jobs Outcome 2 - Skills
Focuses on creating good employment opportunities, supporting workers and promoting financial wellbeing.

Focuses on addressing skills shortages and creating opportunities for people who face barriers to employment or struggle to engage with the labour market.
  • MAC 1a. Create and/or retain high quality jobs   • MAC 2a. Training / Retraining
  • MAC 1b. Fair working conditions   • MAC 2b. In-work progression
  • MAC 1c. Fair pay   • MAC 2c. Talent Pipeline

When the Social Value Model applies to procurements

Full details of when and how contracting authorities will use the Social Value Model can be found in our ‘PPN 026: The Social Value Model’ summary.

From 1 January 2027, the Social Value Model should be used for central government procurements valued at £1 million or more including VAT.

  • Central government contracts valued between £1 million and £5 million should have at least 10% of the total score available allocated to Social Value.
  • Central government contracts valued over £5 million should have at least 20% of the total score available allocated to Social Value.
  • Wider public sector contracting authorities can also choose to adopt the Social Value Model.

Building your Social Value evidence base

Prior to bidding, you can build an evidence base of your existing Social Value activities and commitments, helping you prepare for Social Value questions regardless of which MACs the contracting authority selects – and potentially saving you time when preparing your responses.

First: Review and document your current activities in line with the MACs.

Questions to ask Model Award Criteria (MAC)
What are we already doing that creates good employment opportunities? 1a. Create and/or retain high quality jobs
How do we support the wellbeing and working conditions of our employees? 1b. Fair working conditions
How do we support fair pay? 1c. Fair pay
What training and development opportunities do we provide? 2a. Training / Retraining
How do we help employees progress in their careers? 2b. In-work progression
How do we develop future talent? 2c. Talent Pipeline

Then: Consider how this information will support your bids

Can you provide evidence of this activity?
Have you made any formal or strategic commitments to delivering these activities?
Can you efficiently track and record this activity moving forward?
Are there any associated KPIs or objectives to put this into context?

The answers to these questions, along with supporting evidence, can then be mapped to each MAC and be used to reinforce proposals – while allowing you to set realistic benchmarks for delivery.

Buyers will include mechanisms to monitor and measure your social value commitments, so using existing measures will not only give you the evidence needed to support your bids, but provide you with frameworks for reporting against commitments and KPIs.

Matching your approach to the Model Award Criteria

Buyers will select the MACs that are relevant to the contract and proportionate to the requirements, and based on which MACs are selected, the buyer will expect associated initiatives or deliverables to be included with your bids.

Please note: Further details about how the Model will be implemented and how your responses will be evaluated will be published in the coming months, and the following information will be updated then.

1a. Create and/or retain high-quality jobs

This MAC looks at how suppliers can contribute to employment opportunities in the relevant area and support economic growth objectives.

This can include:

  • Creating or retaining jobs in the relevant area
  • Adapting recruitment and retention procedures to help communities access, obtain and retain jobs
  • Addressing relevant skills shortages
  • Creating jobs in innovative, high-growth sectors

When preparing your response, consider where your organisation can make a genuine commitment to job creation or retention through the delivery of the contract.

For example, if delivering the contract requires additional staff, consider how those roles could contribute to local employment or address an identified skills shortage.

1b. Fair working conditions

This MAC considers the quality and security of the working conditions provided during contract delivery, and considers measures to support the objectives in the Plan to Make Work Pay.

Suppliers can demonstrate this through commitments that go beyond the statutory minimum, including:

  • Access to trade union representation
  • Flexible working arrangements
  • A positive workplace culture
  • Supporting people facing barriers or challenges in performing their duties and staying in work
  • Promoting a healthy workforce

Consider how your existing employment practices could demonstrate the additional value your organisation will provide through the contract. You can also review the Plan to Make Work Pay and Employment Rights Act: timeline update to see the areas of particular interest to the UK government.

1c. Fair pay

This MAC considers the financial wellbeing of the contract workforce, and considers measures to support the objectives in the Plan to Make Work Pay.

Suppliers can demonstrate this through commitments such as:

  • Paying more than the statutory national minimum wage
  • Progressive remuneration policies that help reward and retain staff

When developing your response, consider how your approach to pay contributes to the financial wellbeing and retention of the people delivering the contract. You can also review the Plan to Make Work Pay and Employment Rights Act: timeline update to see the areas of particular interest to the UK government..

2a. Training and retraining

This MAC looks at whether training and retraining opportunities address skills shortages or support people from areas of multiple deprivation or those facing barriers to employment.

Relevant activities could include:

  • Apprenticeships
  • Work placements
  • Workplace adaptations
  • Training that addresses known or changing skills shortages
  • Co-designed solutions that respond to the needs of a relevant community or cohort

Think about the skills your contract requires and whether your organisation can create training or development opportunities that help meet those needs.

2b. In-work progression

This MAC focuses on helping people already within the workforce develop their skills and progress into higher-paid work.

Suppliers can demonstrate how they will:

  • Promote opportunities for the contract workforce to progress their careers
  • Provide new skills training
  • Provide retraining opportunities
  • Improve staff retention, service quality and consistency through development

If your organisation already has career development or training programmes, consider whether these could form part of a measurable commitment connected to the contract.

2c. Talent pipeline

This MAC focuses on developing future talent and addressing future workforce needs.

This can include:

  • Identifying potential within local communities
  • Working with communities to co-design opportunities
  • Addressing barriers to entry for young people
  • Providing pre-work training
  • Providing work placements
  • Providing apprenticeships
  • Supporting educational and developmental opportunities
  • Developing skills for innovative, high-growth sectors

The model specifically identifies work experience as an example of the type of Social Value that can be delivered through this approach.

The communities and cohorts you can support

The new model places particular emphasis on people facing barriers to employment and communities experiencing skills shortages.

Further details are expected to be released in the coming months, and are expected to identify target cohorts including:

  • People not in employment, education or training (NEETs)
  • People transitioning from education to employment
  • People with a long-term health condition or disability
  • Care leavers
  • Other communities facing barriers to employment

This gives you another useful question to ask when preparing your Social Value approach:

Who could benefit from the opportunities created by this contract, and what skills would help them access or progress through employment?

Making your commitments measurable

Identifying a good Social Value initiative is only the beginning.

Your commitments should be credible and measurable so that you can demonstrate what you intend to deliver. Rather than simply stating that you will “support local employment”, consider what that commitment means in practice.

For example:

  • Who will benefit?
  • What type of training will be delivered?
  • Where will the opportunities be provided?
  • When will it be delivered?
  • How many opportunities will you create?
  • How will you measure delivery?
  • How will progression be supported?

The new model is intended to support the selection of outcomes and criteria, evaluation of supplier responses and measurement of performance.

Social Value commitments made by successful suppliers can also become contractual commitments, with performance monitored through mechanisms such as Key Performance Indicators (KPIs). For contracts worth £5 million or more, at least one social value KPI must be set.

This makes it important to only commit to activities your organisation can realistically deliver.

Building on what you already do

Social Value does not necessarily mean creating an entirely new programme for every tender. Your existing employment, training and development activities may already align with one or more of the Model Award Criteria.

The opportunity is to identify where your existing activities can contribute to the outcomes selected by the contracting authority, then demonstrate how they will create value through delivery of the contract.

Improve Your Social Value Responses

Understanding Social Value is one thing. Demonstrating it effectively in a tender is another.

If you want to improve your bid scores, our 1-day Social Value Masterclass will help you identify, evidence and communicate Social Value in a way that strengthens your tender submissions.

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